Effective Date: 20th November, 20204.
At MyGigs and MyDay, your privacy is our highest priority. We are committed to safeguarding your personal information and being transparent about how we handle your data. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure your data is protected when you use our services. By engaging with our apps or website, you consent to the practices described in this document.
1. Information We Collect
To provide an optimal experience, we collect the following types of information:
– Personal Information: This includes your name, email address, phone number, and other account details provided during sign-up. For businesses, we may collect service details, staff information, and customer preferences to enhance functionality.
– Transactional Data: To process payments securely, we collect billing details such as card numbers and
transaction history. We do not store sensitive payment information; it is encrypted and securely
transmitted to third-party payment gateways.
– Usage Data: Information such as app activity, features used, and session durations helps us understand user preferences and improve services.
– Location Data (Optional): For businesses and customers, optional location-based data can enhance features like service area coverage and appointment proximity.
– Device Information: Details about the devices used to access our services, such as operating system and browser type, ensure compatibility and improve performance.
2. How We Use Your Information
We use the collected information to:
1. Deliver core functionalities like appointment scheduling, staff management, and customer communications.
2. Enhance app features and develop new functionalities based on user behavior and feedback.
3. Provide secure payment processing and issue receipts or invoices.
4. Deliver personalized notifications, updates, and promotions that are relevant to your preferences.
5. Conduct internal research and analysis to improve operational efficiency and user satisfaction.
We may also anonymize and aggregate user data for business insights and reporting, ensuring no personally identifiable information is disclosed.
3. Sharing Your Information
Your information is shared only under the following circumstances:
– With Service Providers: We share necessary information with third-party partners such as payment processors, analytics tools, and marketing services, all of whom operate under strict confidentiality agreements.
– Legal Requirements: We comply with lawful requests to disclose information when required by authorities or to protect the safety of our users and the platform.
– Business Transitions: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity, ensuring continuity of services.
We never sell your data to third parties for advertising or any other purposes without your explicit consent.
4. Your Rights and Choices
We empower you to have full control over your data. You may:
– Access, update, or delete your personal information at any time through your account settings.
– Opt out of marketing communications by adjusting your preferences or clicking the “Unsubscribe” link
in promotional emails.
– Request a copy of the data we store about you or limit its use, where applicable.
For any concerns regarding your data rights, you can contact us directly.
5. Data Security
We employ state-of-the-art security measures to protect your information, including:
– End-to-end encryption for all data transmissions.
– Secure storage solutions with limited access to authorized personnel only.
– Regular audits and updates to prevent vulnerabilities in our systems.
While we take every precaution, users are encouraged to safeguard their account credentials to prevent unauthorized access.
6. Updates to This Privacy Policy
This Privacy Policy may be revised periodically to reflect changes in our practices, services, or legal requirements. We will notify users of significant updates via email or in-app alerts.
– Phone: +1 365-873-3087
